Privacy Policy

Effective Date: 16th February 2026

At Pet Pujo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.petpujo.co.uk or place an order with us.

1. Who We Are

Pet Pujo is a UK-based home food business offering authentic homemade Indian meals and traditional ghee.

Email: petpujo.uk@gmail.com
Phone / WhatsApp: +44 7741 337284

2. Information We Collect

Name
Email address
Phone number
Delivery address
Order details
Payment information (securely processed by third-party providers)
Messages sent via forms, email, or WhatsApp

3. How We Use Your Information

To process and deliver your orders
To respond to enquiries and provide customer support
To send order confirmations and updates
To improve our products and services
To comply with UK legal requirements

4. Legal Basis (UK GDPR)

Contractual necessity – to fulfil orders
Legitimate interests – to improve services
Legal obligation – compliance with UK laws
Consent – where required (e.g., marketing emails)

5. Data Sharing

We do not sell or rent your personal information. We only share data with trusted service providers (such as payment processors or delivery services) when necessary to operate our business.

6. Data Retention

Your information is retained only for as long as necessary to fulfil orders and comply with legal obligations.

7. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (where applicable)
Object to certain processing activities
Withdraw consent at any time

8. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. Cookies

Our website may use cookies to improve user experience. You can control cookie settings through your browser.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).